MeridianLink: ‘We seek to partner’

Short time to integrate

MX’s integration with MeridianLink is through its APIs, a process that is becoming a more common way for companies to connect to new software or services.

The initial linkup with a consumer is meant to take seconds, Dumbauld said – long enough for validation of the account in question.

Integrating with a partner, between two organizations, can take several months to do properly. In MeridianLink’s case, MX’s developer team linked product management and engineering teams to its API connections, so it could follow sample code and integration instructions.

According to Daniels, the MX integration took several months, though the initial API connections were quick.

“Technology has advanced – MX provided very sophisticated and powerful APIs, and we were gifted with that,” Daniels said. “But if you think about a broader integration, it’s not bringing a new product to market. It’s not about just the technology, but we were working on a lot of cross-functional things, making sure that we had a smooth onboarding process for new clients and existing clients.”