Digital Mortgage 2021 Keynote: How Do Lenders Execute One-Stop-Shop Homeownership Vision?

Pandemic economics forced all lender attention on high-volume refis and lightning-fast purchases and made consumers expect push-button ease more than ever. Now lenders must meet diversification and one-stop-shop customer expectations at once. What services are best under a lender roof vs. integrated via technology? How do you deliver what consumers expect in the current regulatory climate?