AnnieMac Mortgage Review: A New Jersey Mortgage Lender Big on Human Touch

If you want a more personal home loan experience, take a look at AnnieMac Home Mortgage.

The New Jersey-based lender believes the complex mortgage process needs human interaction. Or better yet, deserves it.

This defies the en vogue tech-heavy disruptor model, which is built on the premise that humans are no longer required.

So if you’re looking for a little more guidance/service during an important life event, they could be worth checking out.

The good news is they also offer all the latest tech to complement that human touch. Read on to learn more.

AnnieMac Mortgage Fast Facts

Retail, direct-to-consumer mortgage lender
Founded in 2010, headquartered in Mount Laurel, NJ
Employ approximately 1,000 team members over 100 locations nationwide
Currently licensed in 47 states and Washington D.C.
Funded roughly $5.4 billion in home loans last year
Most active in their home state of New Jersey
Also do a lot of business in Florida, Pennsylvania, and Texas
Operate a wholesale channel for mortgage broker partners
And online mortgage lender LoFi Direct

AnnieMac Home Mortgage, a dba of American Neighborhood Mortgage Acceptance Company, LLC, is a retail, direct-to-consumer mortgage lender.

They offer both home purchase financing and mortgage refinance loans to customers throughout the United States.

The Mount Laurel, New Jersey-based company only got its start back in 2010 but has already grown into a multi-billion-dollar producer.

Last year, the lender managed to fund about $5.4 billion in home loans, with a roughly 60/40 split of home purchase loans and mortgage refinances.

This tells me they have good relationships with real estate agents throughout the country.

In 2021, more than a quarter (26%) of their total production came from their home state of New Jersey.

They were also quite active in the states of Florida, Pennsylvania, and Texas.

At the moment, they’re licensed to do business in 47 states and Washington D.C., with Alaska, Iowa, and North Dakota the apparent exceptions.

They are also affiliated with about 100 branches throughout the country, run a wholesale division for mortgage brokers, and operate online mortgage lender LoFi Direct.

How to Apply with AnnieMac Mortgage

AnnieMac Mortgage makes it clear that they’re big on customer service, with speed and convenience a priority for its customers.

Both their processing and underwriting are completed in-house to ensure they have complete control over the process.

And as noted, they’ve got physical branches in many states nationwide, which allows you to get a more local, personal experience.

If you haven’t been directly referred to someone, you can cruise over to their website and search their branch directory for a nearby office.

Or simply click on “Apply Now” to create an account to begin the loan process.

I believe their digital mortgage experience is powered by SimpleNexus. It allows you to fill out the app electronically, eSign disclosures, securely upload documents, and check loan status 24/7.

Once your loan is submitted, you can visit the borrower portal at any time to satisfy outstanding conditions or simply see where you’re at in the process.

They also offer fully-underwritten pre-approvals to home buyers, known as their “Platinum Pre-Approval,” which are the next best thing to cash.

All in all, they seem to offer a hybrid approach of the latest technology, coupled with real human interaction to provide a smooth transaction.

Loan Programs Offered by AnnieMac Mortgage

Home purchase loans
Home renovation loans: Fannie Mae HomeStyle and FHA 203k
Home construction loans
Refinance loans: rate and term, cash out, streamline
Conforming loans backed by Fannie Mae and Freddie Mac
Jumbo loans up to $5 million loan amounts
FHA loans
VA loans
USDA loan
Reverse mortgages
Doctor mortgages
Bank statement loans
Asset depletion
Non-warrantable condos

AnnieMac Mortgage offers a ton of different loan programs to serve all types of different borrowers.

You can get a home purchase loan, a renovation loan, or a mortgage refinance, including cash out.

They also offer home construction loans, including a conventional loan option, along with an FHA and VA solution.

A variety of loan types are offered, including conforming loans backed by Fannie Mae and Freddie Mac, jumbo loans, and government-backed mortgages such as FHA, VA, and USDA loans.

Additionally, they’ve got solutions for self-employed borrowers like bank statement loans and doctor mortgages, as well as reverse mortgages for seniors.

They provide financing on all major property types, including single-family homes, condos (even non-warrantable condos), and multi-unit investment properties.

The only question mark is if they offer adjustable-rate mortgages, such as the 5/1 or 7/1 ARM.

AnnieMac Mortgage Rates

You won’t daily mortgage rates posted on the AnnieMac Home Mortgage website.

However, this doesn’t mean they’re less competitive than the next bank or lender out there.

It just means you’ll need to get in touch with a human being first to discuss your loan scenario.

Be sure to inquire about any lender fees they charge, such as a loan origination fee or separate fees for processing and underwriting.

And once you get a quote, take the time to compare it to other banks, lenders, and mortgage brokers.

AnnieMac Mortgage says you deserve more, and that they provide more, but make sure you also get a low rate!

AnnieMac Mortgage Reviews

On Experience.com, AnnieMac Mortgage has an excellent 4.87-star rating out of a possible 5 from about 22,000 customer reviews.

Over at Zillow, it’s a near-perfect 4.97-star rating from about 7,000 customer reviews. Many of those reviews indicated that the interest rate and/or closing costs were lower than expected.

Many of the reviews also highlight the company’s attentive customer service and communication, something that can be elusive in the mortgage industry.

AnnieMac also has a 4.8-star rating from nearly 700 Google reviews, and an ‘A+’ rating with the Better Business Bureau (BBB).

To sum things up, they appear to be a very well-liked mortgage lender that specializes in both home purchase lending and refinancing.

This means they could be good an excellent option for a home buyer or an existing homeowner looking for better terms on their mortgage.

Additionally, those looking to renovate a home or build one from scratch can also turn to AnnieMac for their home loan needs.

There’s just the matter of pricing, which isn’t mentioned on their website. If their rates and fees are competitive, their service seems to be second to none. And together that could make them hard to beat!

AnnieMac Mortgage Pros and Cons

The Good Stuff

Can apply for a home loan online in minutes
Offer a digital, mostly paperless mortgage experience
Also have physical branches nationwide in many states
Lots of loan programs to choose from including jumbos and self-employed solutions
Excellent customer reviews across all major ratings websites
A+ BBB rating
Free smartphone app
Free mortgage calculators and mortgage glossary online

The Maybe Not

Aren’t licensed in all states
Do not post mortgage rates and fees online